I.T. Resume
Charles O. Lucas
Email: Charlesluc@gmail.com
Website: https://www.charlesolucas.com
Linkedin: http://www.linkedin.com/in/colucas/
Blog: https://otakucompluterguy.org
SUMMARY
● Dedicated information technology professional in systems and network administration and desktop support with over 15 years of experience in IT.
● Over 10 years of Windows administration
● Over 8 years of experience with Management of Exchange 2003/2007/2010
● 3 years of experience with VMWare, including installation of VMConverter, ESX 3.5 and V-sphere 4.0/5.0; configuring Clusters for 3.5 and 4.0; creation of development environments for testing new software deployments using ESX Servers.
● 2 years Linux and Unix Administration, Building servers, checking server performance and installing OS, Dell OpenManage, updating packages and monitoring server performance.
● Windows Server migration of physical servers to virtual environments
● Involved with large scale projects; Managed email and file archiving, SAN deployments and failover, Antivirus deployments across the WAN.
EXPERIENCE
Systems Engineer Dec 2019 – Jul 2020
TEKConn, Inc. Full-time New York City, NY
- Remote (99%) and Onsite (1%) Support.
- Multiple Clients and client environments.
- Ticket system ConnectWise
- Management servers and workstation with Kaseya.
- Physical Installations or Servers, Switches, Firewalls.
- Installation Physical Servers, rack construction.
- Building and installation virtual servers, windows servers 2008/2012/2016/2019
- Documentation systems and networking in ITGlue.
- Troubleshooting VPN tunnels (SSL, L2TP, PPTP).
- Active Directory domain and forest upgrades and migrations.
- Troubleshooting and managing active directory and azure active directory.
- Troubleshooting and managing Microsoft Office 365 applications and features.
- Troubleshooting and managing Exchange Server 2007/2010/2013/2016/On-premise.
- Troubleshooting and managing Email spam and email flow issues.
- Migration, implementation, and deployment of Windows Server 2003/2008/2012/2016/2019.
- Migration, implementation, and deployment of ESXi Server 6.7.
- Troubleshooting third-party server applications.
Applications Analyst Sep 2019 – Dec 2019
Winston Staffing Full-time New York, New York
- Client: Mount Sinai Hospital
- Project Management of Migration and Cluster Construction
- Coordinate and organize the Wintel, storage, backup, and SQL teams within the project to migrate the data.
- Design and Build out of the New Failover cluster (File Server & SQL Server).
- Management and Support of Windows Server 2008r2 Cluster
- Management and Support of Windows Server 2016 Cluster
- Migrating SAN LUN(S) from Windows Server 2008R2 Failover Cluster to Windows Server 2016 Failover Cluster.
- Migrating Windows Server 2008R2 and MS SQL 2008 Server Cluster to Windows Server 2016 Failover Cluster.
- Creating Documentation and implementation solutions.
Computer Network and Systems Administrator Jan 2017 – Sep 2019
Vulcans Logic Networks Enterprise, Inc, Part-time New York City, NY
- Multiple Clients and client environments.
- Designing and Development of new technologies & systems and networks for managed services clients.
- Deploying servers to AWS, Google Cloud, and Azure environments.
- Installing, deploying, Implemented and troubleshooting windows servers 2000, 2003, 2008/2008R2/2012/2016 using RSAT and Remote Desktop for Windows and Linux.
- Installing, deploying, Implemented and troubleshooting Ubuntu, Cento OS, Gentoo and. Arch Linux servers and desktops.
- Installing, deploying, Implemented and troubleshooting, Windows /XP/Vista/7/8 and 10 desktop and laptops.
- Implementation, maintaining, troubleshooting and managing of Windows Active Directory and Exchange 2003, 2007/2010/2016.
- Implementation, maintaining, troubleshooting and managing Microsoft GPO, DNS, WINS, and DHCP, server.
- Installing, deploying, Implemented and troubleshooting, WSUS Servers.
- Installing, deploying, implementing and troubleshooting, a server consolidation initiative using VMWare ESX 3.5-5.5 and v-sphere clusters which resulted in a 40% reduction in infrastructure size.
- Maintaining, and troubleshooting VMware Infrastructure and migrating Virtual Server over to KVM Linux Servers.
- Installing, deploying, Implemented and troubleshooting, KVM Linux Virtualization with OpenNebula Web Interface.
- Installing, deploying, Implemented and troubleshooting Bacula Backup Server & clients.
- Installing, deploying, Implemented and troubleshooting PFSense firewalls and Layer 3 switches.
- Deployment and migrating to Mitel Cloud Phone System.
- Implementing, managing and supporting Windows Servers scripts (PowerShell, batch, windows scripts, etc).
Network and Computer Systems Administrator Dec 2014 – Jun 2016
Pepsi Cola Bottling Company of New York, Full-time College Point, NY
- Managed 80 + Server environment, 55+ Desktops/Laptops, 200+ End-Users.
- Installing, deploying, Implemented and troubleshooting Windows servers 2000, 2003, 2008/2008R2/2012/2016 using RSAT and Remote Desktop for Windows Servers.
- Installing, deploying, Implemented and troubleshooting, Windows /XP/Vista/7/8 and 10 desktop and laptops.
- Implementation, maintaining, troubleshooting, and managing of Windows Active Directory and Exchange 2003, 2007/2010/2016
- Implementation, maintaining, troubleshooting and managing Microsoft WSUS Servers GPO, DNS, WINS, and DHCP server.
- Installing, deploying, implementing and troubleshooting, a server consolidation initiative using VMWare ESX 3.5 and v-sphere clusters which resulted in a 40% reduction in infrastructure size.
- Upgrade and deploy ESX Server from 3.5 to ESX Server 5.5.
- Managed and Deployed Microsoft SQL 2005/2008 and Microsoft Internet Information Server 6.0 services.
- Managed and Supported Blackberry Enterprise server.
- Implemented and deployed backup servers, routine backups; local and remote server backups with Symantec Backup Exec 12.0 /12.5/2010/2012.
- Managing and supporting Symantec Endpoint and Antivirus servers and a System console.
- Installing, deploying, Implemented and troubleshooting Cisco Layer 2 and Layer 3 Switches,
- managing and supporting Cisco Routers and Cisco PIX/ASA.
- Managed and Supported EMC Fiber SAN.
- Implementing, managing and supporting PowerShell, Batch scripts, and Windows Scripts.
Level 2 Help Desk Technician Nov 2013 – Nov 2014
Atlantic Tomorrow’s Office Full-time New York, NY
- Remote (99%) and Onsite (1%) Support.
- Multiple Clients and client environments.
- Ticket system ConnectWise
- Management servers and workstation with Kaseya.
- Supported and Monitor systems and network Nodes (Devices) through ConnectWise Servers, agents, and ticketing systems.
- Managing and supporting and troubleshooting Windows servers 2000, 2003, 2008/2008R2/2012/2016 using RSAT and Remote Desktop for Windows Servers.
- Managing and supporting and troubleshooting, Windows /XP/Vista/7/8 and 10 desktop and laptops.
- Maintaining, troubleshooting and managing Microsoft WSUS Servers GPO, DNS, WINS, and DHCP server.
- Managing and supporting and troubleshooting, backup servers, routine backups; local and remote server backups with Symantec Backup Exec 12.0 /12.5/2010/2012
- Managing and supporting and troubleshooting, Symantec Endpoint and Antivirus servers and a System console.
- Managing and supporting and troubleshooting, Sonicwall and NetGate firewalls and Barracuda web & spam filter Appliances.
- Managing and supporting and troubleshooting, Exchange 2003, 2007/2010 Administration and Management.
- Managing and supporting and troubleshooting, Windows Server 2000, 2003, 2008 Administration and Management.
Technology Partners Associates, Inc. New York, NY
Senior Systems Engineer, Full-time employee 2012 – 2013
- Worked with Multiple Clients and client environments.
- Managed an environment of 30 + Servers and 80 + Desktops/Laptops.
- Implemented Windows desktop deployments Windows /XP/Vista/7/ and 8.
- Implementation and Deployed of Windows 2000/2003/208, Active Directory,
- Managing Microsoft Exchange 2003/2007/2010.
- Desktop Workstation troubleshooting and deployment Windows XP and Windows 7.
- Implemented and deployed Microsoft GPO, AD, DNS, WINS, and DHCP, server.
- Managed and Deployed Microsoft SQL 2005/2008 and Microsoft Internet Information Server 6.0 services, with Peer-Sync integration.
- Deployed and implemented a server consolidation initiative using Vmconveter and v-sphere clusters which resulted in a 40% reduction in infrastructure size.
- I managed Blackberry Enterprise servers and WSUS Servers.
- Implemented and deployed backup servers, routine backups; local and remote server backups with Symantec Backup Exec 12.0 /12.5/2010/2012, and iDrive Backup clients.
- Implemented and deployed Symantec Endpoint and Antivirus servers and System console.
- Troubleshooting network problems and issues routers, firewalls, and switches.
- Troubleshooting Cisco PIX/ASA, Sonic firewall and Barracuda web & spam filter management.
Brevity Ventures, LLC. New York, NY
Senior Systems and Network Administrator January 2011 – February 2012
- Managed 1 File Server 4 Brevity Demo Appliances, 5 Apple Mac Air laptops, and 1 network switch and two routers.
- Building and testing Brevity Server Appliances.
- Systems and network Infrastructure Implementation. Systems and network Maintenance of Window 7 pro & Ultimate and Windows 2008 Servers.
- Building and configuration of Brevity hardware product systems development and testing.
- Performance testing of Brevity hardware and software.
- Implementation and management of Telecommunication (T1 and Avaya PBX services).
IPsoft, Inc. New York, NY
Senior Windows Systems Administrator September 2010 – January 2011
- Client: Cowen & Company, Inc. and Ramius LLC.
- Managed 60 + Server environment and 55+ Desktops and Laptops.
- Active Directory Administration and Management.
- DNS, DHCP, Group Policy Administration.
- Exchange 2003, 2007 Administration and Management.
- Windows Server 2000, 2003, 2008 Administration and Management
- Management of Live Communication Server 2005
- Implementation and management and FaceTime IMAuditor/Vantage Server.
- Management VMware Infrastructure
- Management of RecoverPoint Replication
- Backup Administration (practical experience with at least one of the following (NTbackup, Netbackup, Arserve, etc).
- Networked/distributed computing environment concepts; for example, can use nslookup, tracert, add a workstation/servers to domains, and map remote filesystems, understands basic routing concepts and VPNs).
- Modification of administrative scripting languages (KIX Scripts and Batch scripts).
Advantage Technical Resourcing, Inc. New York, NY
Wintel Systems Administrator June 2010 – August 2010
- Client: Cowen & Company, Inc.
- Managed 60 + Server environment and 55+ Desktops & Laptops.
- Managed Active Directory and Group Policies.
- Managed Live Office Communication.
- Managed Microsoft Exchange 2003.
- Deployment and Management of windows DFS Shares.
- Managed Cisco Call Manager and Unity system.
- Managed Facetime server
- Managed Blackberry Enterprise.
- Troubleshooting issues with email delivery.
- Managed KScripts.
Judlau Contracting, Inc. College Point, NY
Senior Windows Systems Administrator May 2009 -April 2010
- Managed 30 + Server environment, 10 Network Switches, and 55+ Desktops and Laptops.
- Implementation and deployment of Windows 2000/2003.
- Managed Active Directory and Microsoft Exchange 2003.
- Implemented and deployed Microsoft GPO, AD, DNS, WINS, and DHCP, server.
- Managed and deployed Microsoft SQL 2005/2008 and Microsoft Internet Information Server 6.0 services, with Peer-Sync integration.
- Implemented and deployed EMC iSCSI SAN’s Clusters and HP Storage Work Server and Direct Attached Storage Arrays/Disk Array.
- Deployed and implemented a server consolidation initiative using VMWare ESX 3.5 and V-sphere clusters which resulted in a 40% reduction in infrastructure size.
- Implemented Doubletake Software
- Managed Blackberry Enterprise and WSUS Servers.
- Implemented and deployed backup servers, routine backups; local and remote server backups with Symantec Backup Exec 12.0 and 12.5, Mozy Backup clients, and MS-NetBackup tool.
- Implemented and deployed Symantec Endpoint and Antivirus servers and System console.
- Troubleshooting MPLS network problems and Cisco switch configurations.
- Monitored systems and network using SolarWinds.
Jobson Medical Information LLC. New York, NY
Senior Windows Systems Administrator July 2007 -February 2009
- Managed 80 + Servers.
- Deployed Windows 2000/2003 and Ubuntu servers, Active Directory, Microsoft Exchange 2003/2007
- Implemented and deployed Microsoft GPO, AD, DNS, WINS, and DHCP, server.
- Deployed Microsoft SQL 2000/2005 and Microsoft Internet Information Server 6.0 services, with Peer-Sync integration
- Implemented and deployed Left-Hand Networks iSCSI SAN’s Clusters and Dell Power-Vault Direct Attach Storage Arrays.
- Deployed and implemented a server consolidation initiative using VMWare ESX clusters which resulted in a 75% reduction in infrastructure size.
- Deployed Blackberry Enterprise and WSUS Servers.
- Implemented and deployed backup servers, routine backups; local and remote server backups with VERITAS /Symantec Backup Exec and MS-NetBackup tool.
- Implemented and deployed Symantec Antivirus servers and System console.
- Monitored systems and network using Whatsup Gold.
- Setup of Linux Snort IDS systems and Linux Squid Proxy services.
System/Network Administrator Consultant New York, NY
Delta Computer Group, Inc. May 2006 -July 2007
- Client: Ogilvy & Mather, Inc.
- Managed 60 + Server environment.
- Managed and Deployed Windows 2000 & 2003 servers
- Managed and deployment of Sun Microsystems Solaris 9/10 Unix Red-Hat Linux and Novell SLES 9/10 Linux servers.
- Responsible Sarbanes-Oxley Act Data tape archiving, hardware inventory, and datacenter compliance.
- Managed network backup operations and BM SAN Manager and Fiber SAN.
IT Consultant New York, NY
Register.com August 2006- August 2006
- Datacenter Moved and clean-up
- Hardware removal
I.T. Consultant-Desktop Rollout & Support New York, NY
Baldwin Technical Support LLC March 2005 – July 2006
- Client: New York Presbyterian Hospital
- 150+ Desktops and Laptops.
- Implemented Sarbanes-Oxley Act and HIPAA compliance for PC’s and Laptops.
- Deployed Windows 2000/XP to HP PC & DELL Laptop, and deployed HP printers.
- Provided wire management for new PC installations and Printers, and asset tagging and inventory control for desktop rollout team. Desktop Rollout: installing new PC and Printers.
- Troubleshooting of workstations and their applications and network connectivity problems
- Basic trouble-shooting of network and local Printers
- Imaged operating systems and software (Ghost & SYSPREP) on workstations and laptops
- Hardware and workstation wire management
- Asset tagging and inventory Control
Reuters Thomson, Inc. New York, NY
Intern: System Administrator/Developer August 2004 -July 2005
- Managed 20 + Server environment and 20+ Desktops and Laptops.
- Managed, Deployed and implemented Windows NT 4.0 and Windows 2000.
- Implementation and management of Solaris 9 & Red Hat Enterprise servers.
- Managed Microsoft Exchange 5.5 and AD, GPO, DNS, WINS, and DHCP.
- Deployed Cisco PIX Firewalls and Cisco Routers.
- Managed network backup operations and monitored systems and network using Nagios.
Five Points Compliance, Inc. New York, NY
Support Intern, full-Time Employee March 2004 -August 2004
- Supported 25-30 total users and Windows 2003 35 Servers.
- Managed tape backups systems.
- Monitored Systems performance and event logs.
- Managed Windows NT 4.0 and Windows 2000/2003 administration.
- Microsoft Exchange 2003 administration with MS-Exchange Management console and Active Directory
- Built MS-SQL 2000/2003 and MS-Exchange on Windows 2000/2003 Servers.
- Supported hardware support for a variety of platforms including; HP/Compaq, Dell, IBM Servers, desktops, and laptops.
- Managed operation of production environment, and development test lab
- Managed Email/Spam Firewalls
- Installed & Configured software applications and Operating Systems on desktops and notebooks.
Web2zone Cyber & Gaming Café LLC. New York, NY
IT Service Technician June 2003 -December 2003
- Supported on average 10 -35 total users in the store location and maintained three Windows 2000 servers.
- Supported Workstation (PC, Macintosh) running Windows 2000 & XP, Windows ME, and Mac OSX.
- Performed Windows 2000 administration and Cisco Switches and Routers, and Dell Servers and network operations.
- I managed backup operations of tape backups systems. Provided Customer Assistance with Software applications
- Installed Imaged operating systems and software (Ghost & SYSPREP).
- Built and configured Win2000 servers for network and repaired PC hardware.
EDUCATION
C.U.N.Y – Borough of Manhattan Community College
Degree: A.A.S, Computer Networking Technology
Honors and Awards: Dean’s List in 2005
New Horizon Computer Learning Center NewYork, NY
Program: Systems and network boot Camp 2002-2003
Courses: MCSA Windows 2000, A+, Network +, Security+ and CCNA.
Certifications: A+, Network+, MCP, 2000, and MCSA 2000
Edureka!
Certifications in:
DevOps/Machine Learning Engineer, Full Stack Web Developer, Cloud Architect, and Data Scientist
2019 to Prensent
Linux Administration MongoDB Certification AWS Development Certification
Java, JEE. and SOA Certification DevOps & DevOps Engineering Certification
Full Stack Web Developer Certification
Web Developer Certification Angular Certification
Node.js Certification
ReactJS with Redux Certification
PHP & MySQL with MVC Frameworks Certification
Coursework: Angular, Node.js, PHP, MySQL. MVC Framework, ReactJS with Redux, Linux Fundamentals & Linux Administration, Java, JEE, and SOA Programming, Python Scripting, Docker, AWS, Splunk, Jenkins, Puppet, Chef, Kubernetes, Ansible, Git & GitHub, MongoDB, and Nagios.
References: Available upon request