I.T. Resume

Charles O. Lucas

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Email: Charlesluc@gmail.com
Website: https://www.charlesolucas.com
Linkedin: http://www.linkedin.com/in/colucas/
Blog: https://otakucompluterguy.org

SUMMARY

● Dedicated information technology professional in systems and network administration and desktop support with over 15 years of experience in IT.
● Over 10 years of Windows administration
● Over 8 years of experience with Management of Exchange 2003/2007/2010
● 3 years of experience with VMWare, including installation of VMConverter, ESX 3.5 and V-sphere 4.0/5.0; configuring Clusters for 3.5 and 4.0; creation of development environments for testing new software deployments using ESX Servers.
● 2 years Linux and Unix Administration, Building servers, checking server performance and installing OS, Dell OpenManage, updating packages and monitoring server performance.
● Windows Server migration of physical servers to virtual environments
● Involved with large scale projects; Managed email and file archiving, SAN deployments and failover, Antivirus deployments across the WAN.

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EXPERIENCE

Systems Engineer                                                                                          Dec 2019 – Jul 2020
TEKConn, Inc. Full-time                                                                                New York City, NY

• Remote (99%) and Onsite (1%) Support.
• Multiple Clients and client environments.
• Ticket system ConnectWise
• Management servers and workstation with Kaseya.
• Physical Installations or Servers, Switches, Firewalls.
• Installation Physical Servers, rack construction.
• Building and installation virtual servers, windows servers 2008/2012/2016/2019
• Documentation systems and networking in ITGlue.
• Troubleshooting VPN tunnels (SSL, L2TP, PPTP).
• Active Directory domain and forest upgrades and migrations.
• Troubleshooting and managing active directory and azure active directory.
• Troubleshooting and managing Microsoft Office 365 applications and features.
• Troubleshooting and managing Exchange Server 2007/2010/2013/2016/On-premise.
• Troubleshooting and managing Email spam and email flow issues.
• Migration, implementation, and deployment of Windows Server 2003/2008/2012/2016/2019.
• Migration, implementation, and deployment of ESXi Server 6.7.
• Troubleshooting third-party server applications.

Applications Analyst                                                                                                                 Sep 2019 – Dec 2019
Winston Staffing Full-time                                                                                                        New York, New York

• Client: Mount Sinai Hospital
• Project Management of Migration and Cluster Construction
• Coordinate and organize the Wintel, storage, backup, and SQL teams within the project to migrate the data.
• Design and Build out of the New Failover cluster (File Server & SQL Server).
• Management and Support of Windows Server 2008r2 Cluster
• Management and Support of Windows Server 2016 Cluster
• Migrating SAN LUN(S) from Windows Server 2008R2 Failover Cluster to Windows Server 2016 Failover Cluster.
• Migrating Windows Server 2008R2 and MS SQL 2008 Server Cluster to Windows Server 2016 Failover Cluster.
• Creating Documentation and implementation solutions.

Computer Network and Systems Administrator                                             Jan 2017 – Sep 2019
Vulcans Logic Networks Enterprise, Inc, Part-time                                        New York City, NY

• Multiple Clients and client environments.
• Designing and Development of new technologies & systems and networks for managed services clients.
• Deploying servers to AWS, Google Cloud, and Azure environments.
• Installing, deploying, Implemented and troubleshooting windows servers 2000, 2003, 2008/2008R2/2012/2016 using RSAT and Remote Desktop for Windows and Linux.
• Installing, deploying, Implemented and troubleshooting Ubuntu, Cento OS, Gentoo and. Arch Linux servers and desktops.
• Installing, deploying, Implemented and troubleshooting, Windows /XP/Vista/7/8 and 10 desktop and laptops.
• Implementation, maintaining, troubleshooting and managing of Windows Active Directory and Exchange 2003, 2007/2010/2016.
• Implementation, maintaining, troubleshooting and managing Microsoft GPO, DNS, WINS, and DHCP, server.
• Installing, deploying, Implemented and troubleshooting, WSUS Servers.
• Installing, deploying, implementing and troubleshooting, a server consolidation initiative using VMWare ESX 3.5-5.5 and v-sphere clusters which resulted in a 40% reduction in infrastructure size.
• Maintaining, and troubleshooting VMware Infrastructure and migrating Virtual Server over to KVM Linux Servers.
• Installing, deploying, Implemented and troubleshooting, KVM Linux Virtualization with OpenNebula Web Interface.
• Installing, deploying, Implemented and troubleshooting Bacula Backup Server & clients.
• Installing, deploying, Implemented and troubleshooting PFSense firewalls and Layer 3 switches.
• Deployment and migrating to Mitel Cloud Phone System.
• Implementing, managing and supporting Windows Servers scripts (PowerShell, batch, windows scripts, etc).

Network and Computer Systems Administrator                                Dec 2014 – Jun 2016
Pepsi Cola Bottling Company of New York, Full-time                        College Point, NY

• Managed 80 + Server environment, 55+ Desktops/Laptops, 200+ End-Users.
• Installing, deploying, Implemented and troubleshooting Windows servers 2000, 2003, 2008/2008R2/2012/2016 using RSAT and Remote Desktop for Windows Servers.
• Installing, deploying, Implemented and troubleshooting, Windows /XP/Vista/7/8 and 10 desktop and laptops.
• Implementation, maintaining, troubleshooting, and managing of Windows Active Directory and Exchange 2003, 2007/2010/2016
• Implementation, maintaining, troubleshooting and managing Microsoft WSUS Servers GPO, DNS, WINS, and DHCP server.
• Installing, deploying, implementing and troubleshooting, a server consolidation initiative using VMWare ESX 3.5 and v-sphere clusters which resulted in a 40% reduction in infrastructure size.
• Upgrade and deploy ESX Server from 3.5 to ESX Server 5.5.
• Managed and Deployed Microsoft SQL 2005/2008 and Microsoft Internet Information Server 6.0 services.
• Managed and Supported Blackberry Enterprise server.
• Implemented and deployed backup servers, routine backups; local and remote server backups with Symantec Backup Exec 12.0 /12.5/2010/2012.
• Managing and supporting Symantec Endpoint and Antivirus servers and a System console.
• Installing, deploying, Implemented and troubleshooting Cisco Layer 2 and Layer 3 Switches,
• managing and supporting Cisco Routers and Cisco PIX/ASA.
• Managed and Supported EMC Fiber SAN.
• Implementing, managing and supporting PowerShell, Batch scripts, and Windows Scripts.

Level 2 Help Desk Technician                                                                         Nov 2013 – Nov 2014
Atlantic Tomorrow’s Office Full-time                                                             New York, NY

• Remote (99%) and Onsite (1%) Support.
• Multiple Clients and client environments.
• Ticket system ConnectWise
• Management servers and workstation with Kaseya.
• Supported and Monitor systems and network Nodes (Devices) through ConnectWise Servers, agents, and ticketing systems.
• Managing and supporting and troubleshooting Windows servers 2000, 2003, 2008/2008R2/2012/2016 using RSAT and Remote Desktop for Windows Servers.
• Managing and supporting and troubleshooting, Windows /XP/Vista/7/8 and 10 desktop and laptops.
• Maintaining, troubleshooting and managing Microsoft WSUS Servers GPO, DNS, WINS, and DHCP server.
• Managing and supporting and troubleshooting, backup servers, routine backups; local and remote server backups with Symantec Backup Exec 12.0 /12.5/2010/2012
• Managing and supporting and troubleshooting, Symantec Endpoint and Antivirus servers and a System console.
• Managing and supporting and troubleshooting, Sonicwall and NetGate firewalls and Barracuda web & spam filter Appliances.
• Managing and supporting and troubleshooting, Exchange 2003, 2007/2010 Administration and Management.
• Managing and supporting and troubleshooting, Windows Server 2000, 2003, 2008 Administration and Management.

Technology Partners Associates, Inc.                                      New York, NY
Senior Systems Engineer, Full-time employee                         2012 – 2013

• Worked with Multiple Clients and client environments.
• Managed an environment of 30 + Servers and 80 + Desktops/Laptops.
• Implemented Windows desktop deployments Windows /XP/Vista/7/ and 8.
• Implementation and Deployed of Windows 2000/2003/208, Active Directory,
• Managing Microsoft Exchange 2003/2007/2010.
• Desktop Workstation troubleshooting and deployment Windows XP and Windows 7.
• Implemented and deployed Microsoft GPO, AD, DNS, WINS, and DHCP, server.
• Managed and Deployed Microsoft SQL 2005/2008 and Microsoft Internet Information Server 6.0 services, with Peer-Sync integration.
• Deployed and implemented a server consolidation initiative using Vmconveter and v-sphere clusters which resulted in a 40% reduction in infrastructure size.
• I managed Blackberry Enterprise servers and WSUS Servers.
• Implemented and deployed backup servers, routine backups; local and remote server backups with Symantec Backup Exec 12.0 /12.5/2010/2012, and iDrive Backup clients.
• Implemented and deployed Symantec Endpoint and Antivirus servers and System console.
• Troubleshooting network problems and issues routers, firewalls, and switches.
• Troubleshooting Cisco PIX/ASA, Sonic firewall and Barracuda web & spam filter management.

Brevity Ventures, LLC.                                                                                               New York, NY
Senior Systems and Network Administrator                January 2011 – February 2012

• Managed 1 File Server 4 Brevity Demo Appliances, 5 Apple Mac Air laptops, and 1 network switch and two routers.
• Building and testing Brevity Server Appliances.
• Systems and network Infrastructure Implementation. Systems and network Maintenance of Window 7 pro & Ultimate and Windows 2008 Servers.
• Building and configuration of Brevity hardware product systems development and testing.
• Performance testing of Brevity hardware and software.
• Implementation and management of Telecommunication (T1 and Avaya PBX services).

IPsoft, Inc.                                                                              New York, NY
Senior Windows Systems Administrator September 2010 – January 2011

• Client: Cowen & Company, Inc. and Ramius LLC.
• Managed 60 + Server environment and 55+ Desktops and Laptops.
• Active Directory Administration and Management.
• DNS, DHCP, Group Policy Administration.
• Exchange 2003, 2007 Administration and Management.
• Windows Server 2000, 2003, 2008 Administration and Management
• Management of Live Communication Server 2005
• Implementation and management and FaceTime IMAuditor/Vantage Server.
• Management VMware Infrastructure
• Management of RecoverPoint Replication
• Backup Administration (practical experience with at least one of the following (NTbackup, Netbackup, Arserve, etc).
• Networked/distributed computing environment concepts; for example, can use nslookup, tracert, add a workstation/servers to domains, and map remote filesystems, understands basic routing concepts and VPNs).
• Modification of administrative scripting languages (KIX Scripts and Batch scripts).

Advantage Technical Resourcing, Inc.                                    New York, NY
Wintel Systems Administrator               June 2010 – August 2010

• Client: Cowen & Company, Inc.
• Managed 60 + Server environment and 55+ Desktops & Laptops.
• Managed Active Directory and Group Policies.
• Managed Live Office Communication.
• Managed Microsoft Exchange 2003.
• Deployment and Management of windows DFS Shares.
• Managed Cisco Call Manager and Unity system.
• Managed Facetime server
• Managed Blackberry Enterprise.
• Troubleshooting issues with email delivery.
• Managed KScripts.

Judlau Contracting, Inc.                                                                                 College Point, NY      
Senior Windows Systems Administrator                                 May 2009 -April 2010

• Managed 30 + Server environment, 10 Network Switches, and 55+ Desktops and Laptops.
• Implementation and deployment of Windows 2000/2003.
• Managed Active Directory and Microsoft Exchange 2003. 
• Implemented and deployed Microsoft GPO, AD, DNS, WINS, and DHCP, server. 
• Managed and deployed Microsoft SQL 2005/2008 and Microsoft Internet Information Server 6.0 services, with Peer-Sync integration. 
• Implemented and deployed EMC iSCSI SAN’s Clusters and HP Storage Work Server and Direct Attached Storage Arrays/Disk Array. 
• Deployed and implemented a server consolidation initiative using VMWare ESX 3.5 and V-sphere clusters which resulted in a 40% reduction in infrastructure size.
• Implemented Doubletake Software
• Managed Blackberry Enterprise and WSUS Servers. 
• Implemented and deployed backup servers, routine backups; local and remote server backups with Symantec Backup Exec 12.0 and 12.5, Mozy Backup clients, and MS-NetBackup tool. 
• Implemented and deployed Symantec Endpoint and Antivirus servers and System console. 
• Troubleshooting MPLS network problems and Cisco switch configurations. 
• Monitored systems and network using SolarWinds.

Jobson Medical Information LLC.                                                      New York, NY
Senior Windows Systems Administrator                                             July 2007 -February 2009

• Managed 80 + Servers.
• Deployed Windows 2000/2003 and Ubuntu servers, Active Directory, Microsoft Exchange 2003/2007
• Implemented and deployed Microsoft GPO, AD, DNS, WINS, and DHCP, server.
• Deployed Microsoft SQL 2000/2005 and Microsoft Internet Information Server 6.0 services, with Peer-Sync integration
• Implemented and deployed Left-Hand Networks iSCSI SAN’s Clusters and Dell Power-Vault Direct Attach Storage Arrays.
• Deployed and implemented a server consolidation initiative using VMWare ESX clusters which resulted in a 75% reduction in infrastructure size.
• Deployed Blackberry Enterprise and WSUS Servers.
• Implemented and deployed backup servers, routine backups; local and remote server backups with VERITAS /Symantec Backup Exec and MS-NetBackup tool.
• Implemented and deployed Symantec Antivirus servers and System console.
• Monitored systems and network using Whatsup Gold.
• Setup of Linux Snort IDS systems and Linux Squid Proxy services.

System/Network Administrator Consultant                            New York, NY
Delta Computer Group, Inc.                                                   May 2006 -July 2007

• Client: Ogilvy & Mather, Inc.
• Managed 60 + Server environment.
• Managed and Deployed Windows 2000 & 2003 servers
• Managed and deployment of Sun Microsystems Solaris 9/10 Unix Red-Hat Linux and Novell SLES 9/10 Linux servers.
• Responsible Sarbanes-Oxley Act Data tape archiving, hardware inventory, and datacenter compliance.
• Managed network backup operations and BM SAN Manager and Fiber SAN.

IT Consultant                                                                          New York, NY
Register.com                                                                           August 2006- August 2006

• Datacenter Moved and clean-up
• Hardware removal

I.T. Consultant-Desktop Rollout & Support                                                   New York, NY
Baldwin Technical Support LLC                                                        March 2005 – July 2006

• Client: New York Presbyterian Hospital
• 150+ Desktops and Laptops.
• Implemented Sarbanes-Oxley Act and HIPAA compliance for PC’s and Laptops.
• Deployed Windows 2000/XP to HP PC & DELL Laptop, and deployed HP printers.
• Provided wire management for new PC installations and Printers, and asset tagging and inventory control for desktop rollout team. Desktop Rollout: installing new PC and Printers.
• Troubleshooting of workstations and their applications and network connectivity problems
• Basic trouble-shooting of network and local Printers
• Imaged operating systems and software (Ghost & SYSPREP) on workstations and laptops
• Hardware and workstation wire management
• Asset tagging and inventory Control

Reuters Thomson, Inc.                                                                        New York, NY
Intern: System Administrator/Developer                                                        August 2004 -July 2005

• Managed 20 + Server environment and 20+ Desktops and Laptops.
• Managed, Deployed and implemented Windows NT 4.0 and Windows 2000.
• Implementation and management of Solaris 9 & Red Hat Enterprise servers.
• Managed Microsoft Exchange 5.5 and AD, GPO, DNS, WINS, and DHCP.
• Deployed Cisco PIX Firewalls and Cisco Routers.
• Managed network backup operations and monitored systems and network using Nagios.

Five Points Compliance, Inc.                                                               New York, NY
Support Intern, full-Time Employee                                                   March 2004 -August 2004

• Supported 25-30 total users and Windows 2003 35 Servers.
• Managed tape backups systems.
• Monitored Systems performance and event logs.
• Managed Windows NT 4.0 and Windows 2000/2003 administration.
• Microsoft Exchange 2003 administration with MS-Exchange Management console and Active Directory
• Built MS-SQL 2000/2003 and MS-Exchange on Windows 2000/2003 Servers.
• Supported hardware support for a variety of platforms including; HP/Compaq, Dell, IBM Servers, desktops, and laptops.
• Managed operation of production environment, and development test lab
• Managed Email/Spam Firewalls
• Installed & Configured software applications and Operating Systems on desktops and notebooks.

Web2zone Cyber & Gaming Café LLC.                                             New York, NY
IT Service Technician                                                             June 2003 -December 2003

• Supported on average 10 -35 total users in the store location and maintained three Windows 2000 servers.
• Supported Workstation (PC, Macintosh) running Windows 2000 & XP, Windows ME, and Mac OSX.
• Performed Windows 2000 administration and Cisco Switches and Routers, and Dell Servers and network operations.
• I managed backup operations of tape backups systems. Provided Customer Assistance with Software applications
• Installed Imaged operating systems and software (Ghost & SYSPREP).
• Built and configured Win2000 servers for network and repaired PC hardware.

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EDUCATION

C.U.N.Y – Borough of Manhattan Community College
Degree: A.A.S, Computer Networking Technology
Honors and Awards: Dean’s List in 2005

New Horizon Computer Learning Center                                                  NewYork, NY
Program: Systems and network boot Camp                                                 2002-2003
Courses: MCSA Windows 2000, A+, Network +, Security+ and CCNA.
Certifications: A+, Network+, MCP, 2000, and MCSA 2000

Edureka!
Certifications in:
DevOps/Machine Learning Engineer, Full Stack Web Developer, Cloud Architect, and Data Scientist
2019 to Prensent

Linux Administration MongoDB Certification AWS Development Certification
Java, JEE. and SOA Certification DevOps & DevOps Engineering Certification
Full Stack Web Developer Certification
Web Developer Certification Angular Certification
Node.js Certification
ReactJS with Redux Certification
PHP & MySQL with MVC Frameworks Certification

Coursework: Angular, Node.js, PHP, MySQL. MVC Framework, ReactJS with Redux, Linux Fundamentals & Linux Administration, Java, JEE, and SOA Programming, Python Scripting, Docker, AWS, Splunk, Jenkins, Puppet, Chef, Kubernetes, Ansible, Git & GitHub, MongoDB, and Nagios.

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References: Available upon request